Restructuring Local UK Government Content for Better Information Management

Public Sector Partnership Services (PSPS) is a UK-based Local Authority Trading Company (LATCo) providing back office and IT support for three government authorities united in the South & East Lincolnshire Partner- ship. Together, the Boston Borough Council, East Lindsey District Council and South Holland District Council serve over 300,000 residents across 1,112 square miles.

The outdated Alfresco system the Partnership used was hosted at Boston Borough, with the other two parties and PSPS dialing in for access to shared services and content. However, the implementation didn’t quite meet their needs and resided on unsupported operating systems pre- senting a risk to the organizations. Starting over only served to complicate matters further, as the Partnership now had two versions of Alfresco running simultaneously. Jason Bagley, Technical Services Manager at PSPS, explains: “The information management that was meant to take place never did. As a result, we saw a lot of incorrect labeling, incorrect storage locations, duplication of information, et cetera.”