Privacy Policy

Xillio Privacy Policy and Cookie Statement

Last Modified: September 18, 2024

We at Xillio are committed to protecting your privacy. In this privacy policy, we tell you which personal data we collect and in what way we store and use it. This privacy policy applies to information and data collected on our websites (www.xillio.com, www.lochub.com, https://support.xillio.com/support/login) or through other channels as described below. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Xillio websites. 

Which data do we collect and store?
You are free to explore the Xillio websites without providing any personal data about yourself. Your personal data can be collected in different ways, such as: when you make a personal account on our support site, when you make use of our services, when you download something, when you leave your data in the chat, request information or quote and when you contact us. Personal data refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. We can also store non-personal data, such as: the type of your browser, IP address, referring website addresses, the type of your computer and technical information on how you are reaching our website. This information is used by Xillio to provide general statistics regarding use of the websites. 

We do not collect sensitive information from you. Sensitive information refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

Why do we store your personal data?
We store and process your data to improve and protect our website and services and to manage your personal account. Sometimes we may use your personal data to:

• improve your browsing experience by personalizing the websites 
• send information or Xillio content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
• promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
• send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements

If you don’t want to receive any Xillio content, you can click the "unsubscribe" link on the bottom of the mailing, or by contacting us directly. 

How do we protect your personal data?
We are doing everything possible to protect your personal data from loss, destruction, usage, alterations or distribution by unauthorized persons. We use Secure Sockets Layer (SSL) to do so. This way, third parties that have nothing to do with your data, cannot reach it. We will not share your information with others, without your permission. We will never sell your personal information to any third party.

Your rights: How can I see, modify, or delete my personal data?
You can see, change or delete your data at all times. You can also object to receiving targeted information about our services we send you by email. If you would like to use these possibilities, please send an e-mail to office@xillio.nl.

Cookies
We use cookies on our website to make our website more user friendly and analyze trends, track user's movements around the website, and to gather demographic information about our user base as a whole. A cookie is a tiny piece of information that will be saved to your computer when you visit our website. Cookies make it possible for our website to recognize you when you return to us. Next to that, because of cookies our website is quicker and safer. Cookies also make it easier for us to spot errors on our website. If you want to disable cookies, you can change the settings of your browser. But please note: you will not have the best experience that our website has to offer.

Social media cookies
On our website’s blog, we show buttons of the social networks Facebook, LinkedIn and Twitter, so you can easily share information about us on social media. These buttons are pieces of code of the social media itself, and use a cookie. This cookie remembers that you are logged in so that you do not have to log in every time you want to share something. By installing a program such as 'Disconnect' for Chrome and Firefox, you can switch off this feature. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Outgoing links
This website may contain links to other websites. We do not control, and are not responsible for the content or (lack of) privacy protection of those websites. Therefore, we advise you to always read the privacy statements of the linked websites.

Alterations of the Privacy Policy
We may update this privacy policy, from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

Questions?
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at office@xillio.nl or by mail to Xillio, 's-Gravelandseweg 178, 1213 GB Hilversum, Netherlands, Attn: Privacy.

Contact
Xillio
's-Gravelandseweg 178
1213 GB, Hilversum
The Netherlands
Phone: +31 35-6229545
https://www.xillio.com/